As I stepped into Papparoti Brasserie, located at Broadwalk Mall, Ojijo Road, Nairobi, I immediately felt a warm and inviting atmosphere. It was around 4 PM, and the scent of freshly brewed coffee mingled with that of their signature coffee-caramel-coated buns, creating an enticing invitation for my taste buds.
One of the standout features of my visit was the incredibly friendly service. Our server, Pilkington Mungai, was exceptional. He greeted us with a smile and made sure we felt right at home, which set the tone for our delightful experience.
I decided to try the famous Papparoti Bun, priced at KES 150. The moment I took a bite, I was transported to a taste haven. The bun was soft, fluffy, and the coffee-caramel coating added just the right amount of sweetness. It’s no wonder that this unique product has gained such global acclaim!
Next, I couldn't resist ordering the Chicken Khasai, which was highly recommended by our friendly server. For KES 800, I was served a generous portion that was wonderfully seasoned and cooked to perfection. The chicken was tender, and the accompanying sauce was flavorful without being overwhelming.
I also sampled their mojito, priced at KES 350, and I must say, it was refreshing and well-prepared. The balance of flavors was just right, making it the perfect companion to my meal.
Throughout my experience, it was evident that the staff worked as a cohesive team. Pilkington and his colleagues ensured that our drinks were topped off and our needs were met promptly.
- Amazing customer service from Pilkington Mungai
- Delicious food that left me craving more
- A welcoming atmosphere that encourages lingering over meals
As I reflected on my visit, I felt grateful not only for the delightful food but also for the service that truly made it memorable. Pilkington's warmth and willingness to assist made all the difference.
Overall, I left Papparoti Brasserie feeling fulfilled and eager to return. This place is certainly a hidden gem in Nairobi that brings together incredible food and customer service. So, if you’re in the area, do yourself a favor and drop by Papparoti – it promises to be a delicious adventure!