Grow your business. AI powered reputation and loyalty platform.
Building relationships between money, people, and businesses.
Trusted by companies at every stage of growth
Everything your business needs, in one platform
Reputation, customer insights, marketing, and loyalty. All connected, all in real time.
Reputation Management
Collect feedback via SMS, WhatsApp, or QR codes, let AI respond to reviews, and resolve issues in real time to boost loyalty and Google rankings.
How do customers rate you? ⭐
CRM & Deep Customer Insights
Get real-time insights into customer behavior, spending patterns, and churn risk to power targeted, data-driven messaging.
How are my customers grouped, and how much do they spend? 💳
Average Purchase Value
KES 1,747.41
New
61.73K
Repeat
31.82K
Super
11.31K
Intelligent Marketing
Create hyper-targeted campaigns linked to real transaction data so every shilling spent is measurable and every message is personal.
How effective was this campaign? 🎯
Revenue
KES 357.88K
Conversion Rate
13.4%
Avg. Transaction (KES)
KES 1,672.34
Transactions
214
196 unique buyers
Loyalty Program
Reward customers with points on every payment method and boost repeat visits with a loyalty program that ties into your marketing and transactions.
A dive into the Enrollment Health 🧢
Enrolled Today
106
Enrolled This Week
377
Active Members
8.84K
Inactive Members
1.84K
How it works
3 simple steps to get started right away.
Book a demo
Speak with our sales team to see how tappi can create real value for your business.
Integrate & set up
We connect to your payment platforms, configure SMS, WhatsApp, and everything you need to go live.
Grow your business
Use insights and automation to make smarter decisions, faster.
What our customers say
Trusted by thousands of businesses across the continent.
"Working with tappi has honestly been a great experience for us at Nanyuki Cottage Hospital. It's really helped simplify how we manage our online presence and run campaigns. We've been able to reach more people, promote our services more effectively, and stay connected with patients through things like automated follow-ups.
What stands out most is how easy the platform is to use and how responsive your team has been whenever we need support. It's made a big difference on our end.
Overall, it's been a positive journey so far, and we're looking forward to seeing even more results as we continue using it."
"I joined tappi without knowing what they had to offer. I received what I was expecting and within 3 months I have realized what my clients need and have learned of their payment trends.
I was impressed by the warm reception I got. Their way of working and communicating was perfect.
I would always recommend any business to get the tappi app."
"tappi offers an interactive direct & highly accurate feedback collection tool, creating a seamless channel for one on one engagement with guests, blending technology with a human touch strengthening meaningful interactions between business & clients.
Awesome platform."
"Our experience with tappi has been quite positive so far. It has really helped us streamline how we collect and manage customer feedback across our branches. The platform makes it easier to monitor reviews in real time and respond promptly, which has significantly improved our customer engagement.
We've also seen a noticeable improvement in our online presence, especially with increased positive reviews and better visibility on platforms like Google. This has contributed to building more trust with our customers and supporting overall sales growth.
What's working well for us is the simplicity of the system and how efficiently it consolidates feedback in one place. It has made follow-ups and internal quality improvements much easier to manage.
Overall, tappi has been a valuable tool in enhancing our customer experience and strengthening our brand reputation."
Ready to grow with tappi?
Join thousands of businesses already using tappi to drive growth.