Help center

Frequently asked
questions

Everything you need to know about tappi. Can't find what you're looking for? Reach out to our team.

We've answered the most common questions so you can get started faster

From pricing and setup to security and integrations — everything you need to know is right here. If you still have questions, our team is always happy to help.

We update this page regularly based on real conversations with our customers. If there's something missing, let us know.

About tappi

Communication & marketing

Loyalty, feedback & AI

Security & compliance

Getting started

Still have questions? We're always happy to chat.

Get In Touch

Ready to get started?

Join thousands of businesses already using tappi to grow smarter.

Contact Sales

Frequently askedquestions

We've answered the most common questions so you can get started faster

About tappi

What is tappi?

Who is tappi for?

Can I access tappi on my phone?

Communication & marketing

Can tappi help me manage customer communication?

Can tappi process a Sender ID for my business?

Can I share offers and promotions on tappi?

How does tappi handle customer consent?

Loyalty, feedback & AI

How does tappi's loyalty program work?

Does tappi help me collect customer feedback or reviews?

Is there AI built into tappi?

How does tappi help me manage bad reviews?

Security & compliance

How safe is my data with tappi?

Who can access my data on tappi?

Getting started

How does tappi work for my business?

Can you share more information before I commit?

What do I need to get started with tappi?

How long does onboarding take?

Can tappi help with my social media?

Still have questions? We're always happy to chat.

Ready to get started?

Frequently asked
questions