Visiting Sheratton Regency Hotel, conveniently located on Moi Avenue in Mombasa, has been a refreshing experience for me. On my recent visit, I checked in during the heart of the day, and I was immediately struck by the kind and generous nature of the staff. The receptionist, Mercy, greeted me with a warm smile and was incredibly helpful in resolving any issues I had, making my stay more enjoyable.
The atmosphere at Sheratton Regency is vibrant yet calming, perfectly suited for both business travelers and leisure seekers. I had booked a room online for a price of Ksh 3700, and while there was a slight discrepancy at check-in, I found that the comfort of the stay made it worth it. The bed in my room was spacious and comfortable, ensuring I had a good night's sleep in the conducive air-conditioned environment, which is essential in Mombasa's hot weather.
One of the highlights of my stay was the breathtaking view from the rooftop. The stunning scenery of Mombasa was a sight to behold and definitely added value to my experience. The staff were attentive during my time at the rooftop, ensuring I was well taken care of while I enjoyed my surroundings.
In the mornings, I indulged in the breakfast offered by the hotel. The spread was impressive and plentiful, perfect to fuel me for the day ahead. The breakfast is certainly a strong point as many guests have praised it as enough to fill the morning. Cleanliness is also top-notch; not only was my room kept tidy, but the hotel facilities sparkled, creating a comforting ambience that made me feel right at home.
Regarding feedback, some guests mentioned minor issues such as non-functional safe boxes and missing hangers in the closet. However, this did not detract much from my overall experience. Most reviewers noted the super friendly staff and the reasonable prices as significant positives of this hotel.
Since the hotel is located right in the heart of Mombasa city, it is easily accessible to various attractions, making it a perfect escape for anyone looking to explore the vibrant culture of the area. All in all, I would recommend Sheratton Regency Hotel for short stays where you can enjoy comfort, delightful meals, and a welcoming environment. I look forward to my next visit!