Walking into Papparoti Brasserie at Broadwalk Mall on a sunny afternoon in Nairobi, I was immediately enveloped in an aroma that hinted at the delectable treats awaiting me. A global café chain known for its iconic coffee-caramel-coated buns, Papparoti has been spreading joy since its inception in Malaysia in 2003. With over 400 outlets worldwide, it has etched a special place in the hearts of sweet-toothed enthusiasts like me.
As I settled into the cozy ambience of the café, I couldn’t help but notice how welcoming the staff were. I was fortunate enough to have Pilkington Mungai as my server, whose infectious smile and attentive manner truly enhanced my experience. Many reviewers have raved about the exceptional customer service here, and it was easy to see why.
For my first order, I decided to try the famous Papparoti Bun (approximately 200 KES). When it arrived, the bun was beautifully golden-brown, drizzled with a sweet coffee caramel glaze that made my mouth water. With the first bite, I was transported to dessert heaven—soft, fluffy, and bursting with rich flavor. A delightful revelation for my taste buds!
Accompanying my bun, I ordered their refreshing Mojito (around 300 KES), known for its perfect sweetness. The drink was well-prepared with fresh mint, providing a delightful contrast to the sweetness of the bun. Each sip was as refreshing as a cool breeze on a hot Nairobi day.
Reviewers frequently mention the generous portions, which I found to be true during my visit. The food here not only tastes good but is also great value for money. I was impressed by how fulfilling the meal felt, leaving me satisfied without breaking the bank.
Throughout my visit, the customers around me echoed my sentiments. One guest remarked, “The food was nice, and the server, Pilkington Mungai, was friendly and made the experience remarkable.” Another highlighted the amazing customer service and quality of the food, stating, “It was the best experience, with top-notch food and lovely ambience.” It truly seemed like everyone was enjoying their time at Papparoti.
As I finished my meal, I reflected on the ambiance—the perfect mix of comfort and sophistication that made it an ideal spot for relaxing and indulging. The entire experience felt carefully curated to ensure satisfaction, be it through the warm service or mouth-watering food.
Overall, my visit to Papparoti Brasserie was nothing short of delightful. Nestled in Broadwalk Mall, Ojijo Road, Nairobi, this café stands as a testament to the joy of delicious food and warm hospitality. If you find yourself in the area, do yourself a favor and stop by for a treat. You won’t regret it!