Last weekend, I had the pleasure of visiting Papparoti Brasserie, located in the vibrant Broadwalk Mall, Ojijo Road, Nairobi. Walking into the café, I was welcomed by a warm ambiance that instantly set the tone for a delightful experience. The unique aroma of their famous coffee-caramel-coated buns filled the air, and I knew I was in for a treat.
It was around noon when I arrived, and the café was buzzing with energy. I noticed many families and friends enjoying their meals together, which added to the cozy atmosphere. I decided to order their signature product, the Papparoti Bun, priced at Ksh 150. I had heard rave reviews about it, and I was eager to try it for myself.
As I settled into my seat, the service stood out immediately. Our waiter, Pilkington Mungai, was outstanding. Several reviews highlighted his friendly nature, and I could definitely see why. He greeted us with a smile and was incredibly attentive throughout our visit, ensuring we had everything we needed for an enjoyable meal. Time and again, customers have praised him, claiming that he made their experience memorable, and I completely agree!
When my Papparoti Bun arrived, it looked absolutely scrumptious. The outer caramel coating was golden brown, and the bun itself was soft and fluffy. As I took a bite, I could taste the delightful blend of coffee and caramel, which created a perfect harmony of flavors. Alongside the bun, I also tried their mojito, which was refreshingly sweet and perfectly prepped, complementing the rich flavors of the bun beautifully.
Throughout my meal, I couldn’t help but notice the fantastic service that Pilkington and the staff provided. Their attention to detail and eagerness to assist did not go unnoticed. One patron mentioned, 'The service was lovely. The waitress was amazing and most importantly I can confidently say the food was perfectly delicious.' This sentiment truly resonated with my experience as well.
After my meal, I took a moment to soak in the ambiance, which was a harmonious blend of modern décor and a cozy atmosphere. The reviews mentioned that the team made the dining experience exceptional, which I can certainly affirm.
As I wrapped up my visit, I felt a sense of satisfaction not just from the delicious food I had enjoyed, but also from the top-notch customer service. My trip to Papparoti Brasserie will certainly not be my last. I can see why it has gained popularity as a go-to spot in Nairobi, and I highly recommend anyone in the area to stop by for a 10/10 experience.