As a lover of unique culinary experiences, my recent visit to Papparoti Brasserie Kilimani at The Circle Mall, Kilimani was nothing short of extraordinary. I arrived around 3 PM, ready to indulge in their famed coffee-caramel-coated buns, and oh boy, was I in for a treat!
Upon entering, I was instantly enveloped in a warm and welcoming ambiance. The staff was exceptionally friendly, making me feel right at home. In particular, I want to give a shoutout to Carol, who provided the best customer service I've experienced in a while. Her welcoming nature and attentiveness truly enhanced my visit and she definitely deserves a raise!
I decided to order the renowned signature bun alongside a coffee. The coffee-caramel-covered bun stole the show. Priced at around KES 250, this delightful treat was perfectly baked, with a fluffy interior and a delicious caramel glaze that took every bite to another level. The flavor was an exquisite balance of sweet and warm, providing comfort on every visit.
While I was enjoying my bun, I couldn't resist trying their iced latte as well. Priced at KES 300, it was smooth, rich, and refreshing—a perfect companion to my snack. The blend of flavors was well-executed, with just the right amount of creaminess. Several other patrons around me echoed similar sentiments, remarking that their drinks were fantastic!
Another highlight of my experience was the delightful ambiance of the café. It felt so well-organized, with lovely scents filling the air—one reviewer described it as feeling like they were in Japan and I couldn’t agree more! The way the décor is set up adds to the overall experience, making it a cozy spot for both dinner dates or casual meet-ups with friends.
The overall customer feedback was overwhelmingly positive. Many stated that not only was the food delicious, but the service was also noteworthy. Phrases like "10/10 for food, service, and ambiance" were common in the reviews, showcasing that they truly have hit the mark in providing a wonderful experience.
With generous portions, delightful desserts, and friendly staff like Mbugua and Patience ensuring everyone feels valued, I can safely say that my experience at Papparoti Brasserie Kilimani was memorable. It’s evident from the numerous reviews that customers appreciate the quality of food and the impeccable service they receive.
All in all, my experience at Papparoti was nothing less than fabulous, and I can’t wait to return. If you’re in the area, do yourself a favor and stop by the café, indulge in their famed bun, and enjoy the wonderful service. You won’t regret it!